![]() Note: for the iPhone 11, press and hold 'Volume Up' and 'Lock' button for a while. Step 3 Now press and hold the Sleep and Home button for about ten seconds until it enters recovery mode, which comes after the Apple logo appears. Ensure that the USB cable is in good condition and is well-connected. Step 2 Next, power off your iPhone and connect it to the computer using a USB cable. ![]() If everything is okay, follow these steps. To get you started, you need to get the latest version of iTunes on your computer with a USB cable in good condition. ![]() How to Solve "iTunes Stuck on Preparing iPhone for Restore" Best Tool to Restore iPhone Data from iTunes Backup How to Solve the Problem "iTunes Stuck on Preparing iPhone for Restore"
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